亞馬遜迎年底購物季 增聘12萬人
美國電商龍頭亞馬遜（Amazon）13日宣布，計劃為年底購物季增加12萬名臨時人力，比去年增加20%。
相較下，目標公司（Target）、柯爾百貨（Kohl's）與梅西百貨（Macy's）等業者，則可能削減臨時人力或是維持不變，例如梅西百貨9月宣布增加8.3萬名臨時人力，較去年減少2%。
這些零售商的行動，反映當今美國人對假期購物季的態度與採購方式已出現變化，民眾可能不再跑到百貨公司選購禮物或節日所需用品，而是為了方便，選擇在網路上購買。美國零售業聯盟預估，今年年底假期購物季銷售額將增加3.6%，顯著成長；網路購物銷售額預料將成長7%至10%。
亞馬遜去年所增聘的臨時員工中，最後有1.4萬人在假期購物潮結束後轉為正式員工。亞馬遜預估今年的轉為正職的人數將會上升。
今年初，亞馬遜將美國的客服與訂單處理中心的幾萬名人員，升為全職員工。現有的全職員工，也能享有完善的員工福利與具競爭力的薪資，包括獎勵配股和醫療保險等。亞馬遜也提供在職進修方案給十個國家的逾7,000位員工，替他們預付95%的學費，不論之後是否仍在亞馬遜工作。亞馬遜目前正規劃開設連鎖便利商店，除了銷售生鮮商品，還可作網路客戶取貨點。
We’re Hiring: Amazon Creating 120,000 Seasonal Jobs in Customer Fulfillment and Customer Service this Holiday Season
So far this year, Amazon has created tens of thousands of new full-time jobs at its U.S. fulfillment and customer service centers
SEATTLE--(BUSINESS WIRE)--Oct. 13, 2016-- (NASDAQ: AMZN)—Amazon today announced it is creating more than 120,000 seasonal positions across its U.S. network of fulfillment centers, sortation centers and customer service sites this holiday season. Last year, more than 14,000 seasonal positions were transitioned to regular, full-time roles after the holidays and the company expects to increase that number this year.
“This is our favorite time of year—we love serving customers during the busy holiday season and we’re excited to bring on more than 120,000 seasonal employees this year to support growing customer demand,” said Mike Roth, Amazon Vice President of Global Customer Fulfillment. “Last year alone, more than 14,000 seasonal employees stayed on in regular, full-time positions after the holidays and we expect to increase that number this year.”
Seasonal positions are being offered in the following states: Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New Hampshire, New Jersey, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington, West Virginia and Wisconsin.
So far this year, Amazon has created tens of thousands of new full-time roles in its U.S. fulfillment and customer service centers. Full-time employees receive competitive wages and comprehensive benefits, including healthcare, 401(k) with 50 percent match, stock awards and bonuses. Amazon also offers employees innovative programs such as Career Choice, which pre-pays 95 percent of tuition for courses related to in-demand fields, regardless of whether the skills are relevant to a career at Amazon. Since the program’s launch four years ago, more than 7,000 employees in 10 countries have pursued degrees in game design and visual communications, nursing, IT programming and radiology, to name a few.
Throughout the year on average, nearly 90 percent of associates across the company’s U.S. fulfillment network are regular, full-time employees.
Candidates interested in seasonal positions can learn more and apply online at www.amazon.com/seasonal.
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